Refund Policy

Refund Policy for Secret Aura

1. Refunds:

  • Once your returned product is received and inspected, we will notify you via email.
  • Approved refunds will be processed within [7-14] business days, and the amount will be credited back to the original payment method.

2. Non-Refundable Items:

  • We do not accept returns or provide refunds for opened or used products, unless the item was defective or damaged during shipping.

3. Late or Missing Refunds:

  • If you haven’t received a refund within the stated period, please first check with your bank or credit card company as processing times may vary.

4. Exchange Policy:

  • We offer exchanges for defective or damaged products. Please contact us within [48 hours] of receiving your order to request an exchange.