Refund Policy
Refund Policy for Secret Aura
1. Refunds:
- Once your returned product is received and inspected, we will notify you via email.
- Approved refunds will be processed within [7-14] business days, and the amount will be credited back to the original payment method.
2. Non-Refundable Items:
- We do not accept returns or provide refunds for opened or used products, unless the item was defective or damaged during shipping.
3. Late or Missing Refunds:
- If you haven’t received a refund within the stated period, please first check with your bank or credit card company as processing times may vary.
4. Exchange Policy:
- We offer exchanges for defective or damaged products. Please contact us within [48 hours] of receiving your order to request an exchange.